Safety Tips
Your safety is our top priority. Follow these guidelines to have a safe and secure experience on AutoHub Kenya.
How to Stay Safe
Meet in Public Places
Always meet potential buyers or sellers in well-lit, public locations. Police stations, shopping centers, and bank parking lots are ideal meeting spots.
Bring Someone Along
When meeting someone for the first time, bring a friend or family member. Never go alone to view a vehicle or meet a stranger.
Keep Communication on Platform
Use AutoHub messaging to communicate. Avoid sharing personal contact details until you're comfortable with the other party.
Never Wire Money
Scammers often ask for wire transfers or mobile money before showing the vehicle. Never send money before seeing the vehicle in person.
Verify Documents
Always verify the logbook, ID, and other documents before making any payment. Check that the seller's name matches the logbook.
Trust Verified Sellers
Look for verified badges on seller profiles. Verified sellers have confirmed their identity and vehicle ownership.
Inspect the Vehicle
Always inspect the vehicle in person before buying. Consider hiring a professional mechanic for a pre-purchase inspection.
Use Secure Payment Methods
Use our escrow service for large transactions. This protects both buyers and sellers by holding funds until the transaction is complete.
Red Flags to Watch For
If you notice any of these warning signs, proceed with extreme caution or report the listing.
Report Suspicious Activity
If you encounter suspicious behavior, fraudulent listings, or believe you've been scammed, please report it immediately. We take all reports seriously and work to keep our platform safe.